The Dragon Trip sometimes collects personal information necessary to respond to your requests for our customised products and services and to allow you to use the resources available on our website. Personal information includes, but is not limited to, name, physical address, email address, phone number and any other information that itself identifies or, when tied to the above information, may identify you as a specific individual.
The Dragon Trip is committed to our clients’ privacy and security and to taking steps designed to secure your personal and financial information. We believe your private details should be kept just that and when you share personal information with us, we will make all reasonable endeavours to keep your details secure and private.
As a customer, you will receive emails regarding your trip with information such as changes to your itinerary or necessary travel documents. These will be in line with your legitimate interests however you have a right to opt-out of receiving them at any time. After you have finished your trip it is possible you will receive follow-up emails within the space of a month regarding your trip.
Once you are no longer a customer you will not receive any emails from The Dragon Trip unless you opt-in to do so, for example subscribing to our monthly newsletter. If you request a resource such as an e-book this will be emailed to you, however you will not receive further emails unless you opt-in to do so. You have a right to unsubscribe from receiving our emails at any time.
To better understand your use of this particular website, we use various cookies, none of which will cause you or your computer any harm and none of this contains your secure information, such as credit card and payment details etc. However, we use the cookies and beacons to help your browsing experience and collect information such as: visits, page views, average time on site, referrals etc so we can improve our site.
We use a variety of persistent, temporary and flash cookies should you require more information there are full details available freely on the internet.
How we Share Personal Information with Other Parties
We may share your personal information with:
- Service providers under contract who assist us with our business operations, such as fraud prevention, bill collection, marketing, and technology services. Our service providers are only authorised to use your information in connection with the services they perform for us and not for their own benefit.
- Other third parties with your consent or direction to do so.
- We may share information about you if necessary to comply with laws or regulations or in response to a valid order or government request, or to protect the rights of The Dragon Trip or others.
How You can Access or Change your Personal Information
If you are located in the European Economic Area, you may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You also have the right to opt out, free of charge, from the processing of your personal information for marketing purposes. All requests for access, rectification, blocking and opting-out must be made in writing, signed, dated and accompanied by a copy of your ID card.
The Dragon Trip has taken every effort to ensure that the information contained within its website is correct.